Frequently Asked Questions

Yes, ပွဲစဉ်သုံးသပ်ချက် operates under a Curacao e‑gaming licence (Licence No. 1234/JOC). The platform must comply with anti‑money‑laundering (AML) and responsible‑gaming rules set by the regulator. You can verify the licence number on the regulator’s public register.

You’ll need a government‑issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement dated within 90 days). The KYC check is usually completed within 24 hours; until then, your account will have a low deposit limit.

We accept Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits (BTC, ETH, USDT) are also accepted with no minimum. All deposits are instant; withdrawals to e‑wallets process within 24 hours, while card and bank transfers take 3‑5 business days. No deposit fees are charged, but a 1% withdrawal fee applies to non‑crypto methods.

You can choose from standard 1X2, Asian handicaps, over/under totals, correct score, first goal scorer, and a range of in‑play markets. All markets are listed under the ‘World Cup’ tab, and odds update in real time as the match progresses. Some exotic props (e.g., number of yellow cards) may have lower maximum stakes.

If a match is postponed for more than 12 hours, the bet is treated as void and your stake is returned to your account. Should the match be abandoned after the game has started, bets on completed periods (e.g., first half) stand, while bets on the full match are void unless the official result is already determined.

Yes, we provide deposit limits, loss limits, session‑time alerts, and the option to self‑exclude for a set period or permanently. You can access these settings in the ‘Responsible Gaming’ section of your account, and support staff can also help you set up a personalized plan.